Terms of Service

Please read these terms carefully before using Exordia.

Effective Date: February 1, 2026

Last Updated: January 31, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Exordia Cloud LLC ("Exordia," "we," "us," or "our") governing your access to and use of the Exordia platform, including any associated websites, applications, APIs, and services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

2. Definitions

  • "Authorized Users" means individuals authorized by Customer to access and use the Service under Customer's account.
  • "Customer Data" means all data, content, and information submitted by Customer or Authorized Users to the Service, including workshop notes, templates, requirements, and other business content.
  • "Organization" means the business entity or group that maintains an account and subscription with Exordia.
  • "AI Features" means any functionality within the Service that utilizes artificial intelligence or machine learning, including note mapping, requirements generation, and template enhancement.
  • "Documentation" means the user guides, help documentation, and technical specifications made available by Exordia.

3. Beta Service Notice

Beta Program

The Service is currently offered as a beta release. Features, functionality, and availability may change without notice.

During the beta period, the Service is provided for evaluation and testing purposes. We make no guarantees regarding service availability, uptime, or feature completeness. You acknowledge and accept that:

  • The Service may contain bugs, errors, or other issues that could affect functionality;
  • Features may be modified, deprecated, or removed at any time;
  • Service interruptions may occur without prior notice;
  • We may reset, migrate, or modify data structures as part of development;
  • Support response times are provided on a best-effort basis.

4. Account Registration and Security

4.1 Account Creation

To use the Service, you must create an account by providing accurate, current, and complete information. You agree to maintain and promptly update your account information to keep it accurate and complete.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must:

  • Use strong, unique passwords and enable multi-factor authentication when available;
  • Immediately notify us of any unauthorized access or security breach;
  • Not share account credentials with unauthorized individuals;
  • Ensure Authorized Users comply with these Terms.

4.3 Organization Administration

Organization administrators are responsible for managing Authorized Users, assigning roles and permissions, and ensuring compliance with these Terms within their Organization.

5. License Grant and Restrictions

5.1 License to Use the Service

Subject to your compliance with these Terms, Exordia grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service solely for your internal business purposes during the term of your account.

5.2 Restrictions

You shall not, and shall not permit any third party to:

  • Copy, modify, or create derivative works of the Service or its underlying technology;
  • Reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code of the Service;
  • Access the Service to build a competitive product or service;
  • Remove, alter, or obscure any proprietary notices on the Service;
  • Use the Service in violation of any applicable law or regulation;
  • Use automated means (bots, scrapers, etc.) to access the Service without express permission;
  • Attempt to gain unauthorized access to any portion of the Service or its systems;
  • Interfere with or disrupt the integrity or performance of the Service;
  • Use the Service to transmit malicious code or conduct security attacks.

6. Customer Data and Content

6.1 Ownership

You retain all rights, title, and interest in and to your Customer Data. Exordia does not claim any ownership rights in Customer Data. Nothing in these Terms transfers ownership of Customer Data to Exordia.

6.2 License to Exordia

You grant Exordia a limited, non-exclusive, worldwide license to access, use, process, and transmit Customer Data solely as necessary to:

  • Provide, maintain, and improve the Service;
  • Process Customer Data through AI Features as directed by you;
  • Generate anonymized, aggregated analytics that do not identify you or any individual;
  • Comply with applicable law or valid legal process.

6.3 Customer Representations

You represent and warrant that:

  • You have all necessary rights to submit Customer Data to the Service;
  • Customer Data does not violate any third-party rights, including intellectual property rights;
  • Customer Data complies with all applicable laws and regulations;
  • You have obtained all necessary consents for the processing of personal data contained in Customer Data.

6.4 Data Portability

Upon request, and subject to technical feasibility, Exordia will provide you with the ability to export your Customer Data in a commonly used, machine-readable format. Upon termination of your account, you will have a reasonable period (typically 30 days) to export your data before it is deleted.

7. Artificial Intelligence Features

7.1 AI Processing

The Service includes AI Features that process Customer Data using third-party artificial intelligence services, including Anthropic Claude and Google Vertex AI. When you use AI Features:

  • Portions of Customer Data are transmitted to AI service providers for processing;
  • AI outputs are generated based on your inputs and the AI model's training;
  • Usage is subject to rate limits allocated to your Organization.

7.2 AI Limitations and Disclaimers

Important Notice Regarding AI Outputs

AI-generated outputs are provided for informational and assistive purposes only. They do not constitute professional advice (legal, business, technical, or otherwise) and should not be relied upon as such. You are solely responsible for reviewing, validating, and making decisions based on AI outputs.

Exordia does not guarantee that AI outputs will be accurate, complete, error-free, or suitable for any particular purpose. AI models may produce inconsistent results, hallucinate information, or reflect biases present in their training data.

7.3 AI Training

We do not use Customer Data to train our AI models or third-party AI models. Customer Data is processed solely to generate outputs for your use and is handled in accordance with our Privacy Policy and our agreements with AI service providers.

8. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights;
  • Transmit content that is unlawful, defamatory, harassing, fraudulent, or obscene;
  • Impersonate any person or entity or misrepresent your affiliation;
  • Collect personal information of others without proper authorization;
  • Engage in activities that could harm minors;
  • Transmit spam, phishing attempts, or unsolicited commercial communications;
  • Upload or transmit viruses, malware, or other malicious code;
  • Attempt to probe, scan, or test the vulnerability of our systems;
  • Interfere with or circumvent security features of the Service;
  • Use the Service to develop, train, or improve a competing product or service.

We reserve the right to investigate violations and may suspend or terminate access for users who violate this Acceptable Use Policy.

9. Intellectual Property Rights

9.1 Exordia IP

The Service, including its underlying technology, software, user interface, design, documentation, and all related intellectual property rights, are and shall remain the exclusive property of Exordia and its licensors. These Terms do not grant you any rights to use Exordia's trademarks, logos, or brand features without prior written consent.

9.2 Feedback

If you provide feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant Exordia a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate such Feedback into the Service without any obligation to you.

10. Confidentiality

Each party agrees to maintain the confidentiality of the other party's Confidential Information and not to disclose it to third parties except as necessary to perform obligations under these Terms or as required by law. "Confidential Information" includes Customer Data, pricing information, business plans, and technical information, but excludes information that is publicly available, independently developed, or rightfully received from third parties without restriction.

11. Service Availability

Exordia endeavors to maintain reasonable availability of the Service but does not guarantee uninterrupted access. During the beta period, no service level agreement (SLA) is provided. We may perform scheduled maintenance, which we will endeavor to announce in advance when practicable.

Exordia shall not be liable for any unavailability caused by: (a) scheduled maintenance; (b) events beyond our reasonable control, including force majeure events; (c) your equipment, software, or network connections; (d) third-party services or providers; or (e) your violation of these Terms.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. EXORDIA EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

EXORDIA DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED; OR (E) AI-GENERATED OUTPUTS WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PURPOSE.

YOU ACKNOWLEDGE THAT THE SERVICE IS IN BETA AND MAY CONTAIN BUGS, ERRORS, AND OTHER PROBLEMS THAT COULD CAUSE SYSTEM FAILURES. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EXORDIA, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EXORDIA'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO EXORDIA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (USD $100).

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF EXORDIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages. In such jurisdictions, Exordia's liability shall be limited to the maximum extent permitted by applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Exordia and its affiliates, directors, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service in violation of these Terms;
  • Your Customer Data or any claim that Customer Data infringes or misappropriates third-party rights;
  • Your violation of any applicable law or regulation;
  • Any dispute between you and a third party related to your use of the Service.

15. Term and Termination

15.1 Term

These Terms commence when you first access or use the Service and continue until terminated in accordance with this Section.

15.2 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in the Service settings. Upon termination, you will have 30 days to export your Customer Data.

15.3 Termination by Exordia

Exordia may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. We may also discontinue the beta Service at any time with reasonable notice.

15.4 Effect of Termination

Upon termination: (a) your license to use the Service immediately terminates; (b) you must cease all use of the Service; (c) we may delete your Customer Data after the export period; and (d) provisions that by their nature should survive termination shall survive, including Sections 6.1, 9, 10, 12, 13, 14, and 17.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through the Service or by email at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.

17. General Provisions

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Wyoming, United States.

17.2 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Exordia regarding the Service and supersede all prior agreements and understandings.

17.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17.4 Waiver

The failure of Exordia to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.5 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. Exordia may assign these Terms without restriction.

17.6 Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet or telecommunications failures.

18. Contact Information

If you have any questions about these Terms, please contact us:

Exordia Cloud LLC

Email: admin@exordiacloud.com

For privacy-related inquiries: admin@exordiacloud.com

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